SHIPPING
We are based in China and ship products worldwide.
Yes, we offer international shipping to most countries.
We use trusted carriers like DHL, FedEx, and EMS. Shipping costs are calculated based on weight, size, and destination.
All items are securely packed with protective materials to prevent damage during transit.
We ensure all listed product weights are accurate and verified before shipping.
Yes, multiple orders can be combined to reduce shipping fees. Please contact our support team for assistance.
Yes, we offer free shipping on eligible orders. Check the product page or promotions for details.
Currently, we do not offer local pickup. All orders are shipped directly to your address.
Delivery times vary by location. International orders usually take 7–15 business days depending on the destination.
PRODUCT
Our products are designed with high-quality materials, modern technology, and durability to ensure long-lasting performance.
Each product comes with a simple, user-friendly design. Detailed instructions are provided in the manual or on the product page.
We use premium, safe, and durable materials that meet international quality standards to ensure reliability and comfort.
Yes! Many products come in multiple sizes, colors, and styles. Please check the product page for available options.
Product dimensions and weight are mentioned on the product details page to help you choose the right fit for your needs.
PAYMENT
We accept Visa, MasterCard, PayPal, and other secure payment options for your convenience.
Absolutely! We use SSL encryption and trusted gateways to keep your payment information secure.
Currently, we only accept one payment method per order.
In some regions, COD is available. Please check the payment options during checkout.
Yes, a digital invoice will be sent to your email after successful payment.
RETURNS & REFUNDS
We accept returns within 7–14 days of delivery if the item is unused and in original packaging.
Simply contact our support team with your order details, and we’ll guide you through the process.
If the return is due to a defect or our mistake, we cover the cost. Otherwise, customers are responsible for return shipping.
Refunds are usually processed within 5–7 business days after we receive and inspect your returned item.
Yes, exchanges are possible depending on stock availability. Please contact our support team for assistance.
WARRANTY
Yes, most of our products include a limited warranty. Check the product page for specific details.
Our warranty covers manufacturing defects and quality issues, but not damage caused by misuse or accidents.
Contact our customer support team with your order number and product details, and we’ll assist you with the process.